Interview: RICHARD HAYLER Richard is the Managing Director of IBAS and believes racing is in his DNA. He’s a keen punter with two brothers both in the industry so his current role is one he feels very comfortable in. Here he talks about the challenges and rewards of a job that provides an independent arbitration service for disputes between bookmakers and punters. In three parts. Meeting Richard Hayler.
RICHARD HAYLER (part 1 of 3)
Managing Director of IBAS Richard Hayler talks about his love of the role, his past, love of betting, the number of disputes between punter and bookmakers settled by their 16 strong panel each year and describes some of the issues brought before them to unravel.
RICHARD HAYLER (part 2 of 3)
Managing Director of IBAS Richard Hayler continues discussing issues that the independent arbitration service face. Bonus abuse, betting slip fraud just two.
RICHARD HAYLER (part 3 of 3)
In the third and final part, the MD of IBAS Richard Hayler talks about racecourse errors, social media, journalist’s responsibility, justice payments, Sunbets, Betbright and more.